Pam Shumake L.C.S.W.
Support. Insight. Solutions.
Offering in-person appointments and Telehealth for residents of Alabama, Arkansas, Mississippi, South Carolina, Tennessee & Texas
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For over 25 years I have supported people struggling with challenging life experiences, mental health struggles, and complicated relationships. I can be a thought partner for people who need someone outside of their daily lives to help find solutions to tough situations. Having a connection with a trusted, supportive person is the way people begin to heal, think clearly, and improve their well-being.
As a graduate of The University of Tennessee with a Master of Science in Social Work and a B. A. in Psychology, I have extensive training and experience in mental health, social work and counseling. My private practice focuses on the needs of older adolescents and adults of any age.
I am Certified in Dialectical Behavior Therapy (C-DBT), and use an eclectic approach with therapeutic techniques. These include Cognitive Behavioral Therapy (CBT), Internal Family Systems, Positive Psychology and incorporate psychodynamic, attachment-based, strengths-based and solution-focused perspectives.
I offer in-person sessions at my Germantown, TN office and online sessions for residents of Alabama, Arkansas, Mississippi, South Carolina, Tennessee and Texas.
Practice Specialties
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Providing psychotherapy for individuals with anxiety disorders, mood disorders, adjustment disorders, grief and loss, and trauma.
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Providing support for individuals adjusting to life transitions, entering new careers or new relationships, and navigating changes with family, friends, and self.
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Coaching executives and business leaders with performance goals, organizational dynamics, and improving workplace culture.
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Providing counseling for individuals coping with separation, divorce, break-ups, changing family dynamics, challenges with parenting and dating distress.
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Supporting high-school seniors and college students as they manage the pressures of academics, social lives, and decision making about their futures. Online sessions available for college students away from home who are adjusting to new campuses, feeling isolated or overwhelmed.
Getting Started
Finding a good match with a therapist is a big step towards feeling better in your daily life. As a therapist, I want my clients to feel understood, supported and comfortable. I work with older teens, college students, and adults of all ages.
At my office in Germantown, I offer a private, comfortable setting where you can relax and talk through your thoughts and concerns. Together, we will develop a plan to meet your needs. For people who prefer virtual sessions, including college students away from home, that service is available on a HIPAA compliant platform.
Fee for services:
I offer private pay sessions at $160 for 50 minute sessions with individual clients. With private pay, a diagnosis it not required for sessions. Payment is expected at the time of appointment and cash, credit cards, and electronic payments are accepted. Cancellations are expected within 24 hours of the appointment time. Clients who miss appointments are charged half of the session fee. Clients may use the Simple Practice client portal for paperless documents and secure billing. https://pam-shumake.clientsecure.me
Insurance Reimbursements:
A receipt can be given for you to submit for reimbursement with your Health Savings Accounts, or you may use your HSA card at the time of your appointment. You may file for reimbursement with your insurance company for an "out-of-network provider." It is likely this means that insurance will reimburse at a lower rate than they would for an "in-network" provider. If it is important for you to know what your insurance will cover, I advise that you contact them first. By not being on insurance panels, I have more flexible scheduling and availability for my clients because my practice remains small. If you are going to submit receipts to your insurance company for reimbursement, the receipt will have all the information needed to process the claim. In order for insurance companies to consider a claim, they require a diagnostic code from the DSM-5 Diagnostic manual.
About Pam
I've lived in Germantown for 25 years after attending school in Knoxville and living and working in Nashville. I was born and raised in Memphis and love the people and the culture of our city. I have worked in mental health most of my adult life in an exciting variety of areas. I work to understand people and their unique life experiences so I can support them in difficult or challenging times.
State Licenses:
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Tennessee Health Related Boards, Licensed Clinical Social Worker
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Alabama Board of Social Work Examiners, Independent Clinical Social Worker
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Arkansas Health Related Boards, Licensed Certified Social Worker
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Mississippi Board of Examiners, Licensed Certified Social Worker
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South Carolina Board of Social Work, Independent Social Worker Telehealth Provider
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Texas State Board of Social Work Examiners, Licensed Clinical Social Worker
My professional experience and affiliations:
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Certified Dialectical Behavior Therapist (C-DBT)
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Member of National Association of Social Workers (NASW)
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Counseling Director and Upper School Counselor at Hutchison School for 24 years, 1998-2022
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Therapist for Lakeside Behavioral Health Systems, 1998
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Therapist for Vanderbilt University Medical Center, Department of Child Psychiatry, 1996-1998
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School Based Counselor for the Center for Mental Health Mental Health Policy, Vanderbilt University, 1996-1998
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Summer Programs Director, The Mayor's Employment and Training Center, Nashville, TN. 1996
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Co-facilitator of groups at PEACE Inc. (Project to End Abuse through Counseling and Education), Nashville, TN, 1994-1996
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Research analyst for the Center for Mental Health Policy at Vanderbilt University, 1992
Contact Information
To become a new client and schedule an appointment, you can call or email Pam. Appointments are private and confidential within the legal limits. Policies and practices of Pam Shumake Counseling Inc. are explained at your new client meeting and on the secure client portal. All electronic communication and Telemedicine appointments are HIPAA compliant. A free 15 minute initial consultation phone call is available to help determine if Pam is the right therapist for you.
Contact information
2014 Exeter Road
Germantown, TN 38138
Appointment days
Day and early evening appointments available on Tuesdays, Wednesdays and Thursdays.
Good Faith Estimate Disclosure
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good FaithEstimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 901-300-9157.